Reporting to the Principal, Workforce Planning Training, the Workforce Planning Training Advisor is responsible for the management of training planning, logistics, communication and enrolment for the Airports Branch and Customer Service Training.  The Workforce Planning Training Advisor will work with the Workforce Planning managers, Resource Deployment managers and each Airport, in addition to Training Delivery and Planning and Cost to execute the overall training plan.

Effectively develop, manage, and execute training plans in collaboration with the Training delivery Management team and instructors.Anticipate, identify, and resolve training concerns with a results-oriented approach.Consistently communicate with employees regarding company directions and explain the rationale behind our policies or decisions.Act as a coach for the employees, motivate and engage individuals and the team to build a positive and healthy working environment.Responsible for managing prescribed employee proficiency requirements.Responsible for all recurrent training compliance.Manage and resolve employee issues that are escalated by Operations or Workforce Planning Management.  Play an influential role in nurturing a sense of ownership across the workforce, so that employees feel empowered and valued.  Effectively plan and delegate to front-line employees regarding their training needs and logistics, in a professional and timely manner.Work with the local Airports to identify and plan their monthly training needs such as new hires / recalls, bids, skill set, and regulatory.Prioritize the training plans with regards to corporate initiatives, operational targets & restrictions and financial considerations.Manage the relief requirements with each local Workforce Planning team.Manage employee training failure records, accurately record events and issues and reschedule training as required.Ensure that required enrolments are reported and tracked.Work in cooperation with I.T. to manage the feed of qualification information as decided by the training department’s systems into resource systems at the Airport level.Participate in and provide support during meetings with Airports Management and Customer Service Training, on all training planning concerns.Act as a point of contact for all the Airports branch new hires, recalls, bid classification change, layoff and recall training requirements with Customer Service Training.Plan and organize various projects, meetings and conference calls.

Possess a post secondary education.Proven customer orientation combined with a strong sense of operational urgency.Excellent interpersonal and communication skills (oral and written) as well as a professional telephone manner for customer interfacing.Ability to work under pressure.Sense of initiative and self-discipline.Good working knowledge of the UNIFOR and IAMAW Collective Agreements.Proficiency with PC, e.g., Microsoft Office (Word, PowerPoint and Excel).Ability to work well in a team environment and without direct supervision.Excellent problem-solving skills and ability to apply creative solutions that have a positive impact on results.Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Based on equal qualifications, preference will be given to bilingual candidates.

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.