The Kit Coordinator ensures kit availability in support of retrofit solutions is managed to meet Customer commitments. This includes not only P&O activity but includes planning fleet-wide stocking to support Airworthiness Directives and other fleet projects (reliability, product improvement, etc) that are introduced over the product life cycle.

Key Responsibilities

• Plans and executes kit demand requirements for product development, customer specific projects and aircraft upgrades.
• Monitors active customer deliverables ensuring critical supply dates are accurate within DHC’s comprehensive ERP system.
• Engages with stakeholders such as purchasing, quality, engineering and inventory control to ensure material is available to enable the building of Kits.
• Responds to lead time and cost quote requests from internal and external customers.
• Identifies and prioritizes component shortages to ensure Kit availability meets customers deadlines.
• Works with purchasing to understand constraints on costs, lead time and raw material.

Qualifications

• Bachelors or Equivalent Preferred.
• 2-5 years in Customer Service environment, knowledge of planning/procurement beneficial.

Skills

• Intermediate MS Word
• Intermediate Excel
• Intermediate PowerPoint