Welcome to SITA!

Were the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication breakthroughs are the foundation of the global air travel industry.

Youll find us at 95 of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

ABOUT THE ROLE & TEAM

SITA is on the lookout for a recent graduate to join our SkyStar Program within the Strategy & Growth Enablement function, initially for a 12 period, with opportunity to become permanent.

Your main tasks as Graduate- Strategy & Innovation, will involve supporting the day‑to‑day operations of SITA’s Central Innovation Fund (CIF). Working closely with more senior members of the Strategy & Innovation team, and the wider S&GE team, you will take ownership of clearly defined tasks across intake administration, portfolio documentation, reporting, and event support. You will learn the mechanics of stage‑gate governance, how innovation projects are evaluated and funded, and how to communicate progress to stakeholders. This role is a hands‑on opportunity to build the foundations of a career in innovation and strategy in a supportive, structured environment with regular guidance and feedback.

Early career talent is our future, and were thrilled to have you join impactful missions alongside our experts, nurturing your growth with valuable experiences. We cant wait to witness the incredible things youll achieve with us!

Empowered People, Reinventing Travel

WHAT YOU WILL DO

Central Innovation Fund — Operations Support

• Support the CIF intake funnel: help collect and organize submissions, perform basic eligibility checks against defined criteria, and flag questions to your manager.
• Help prepare materials for stage‑gate reviews and steering forums under the guidance of senior colleagues; take meeting notes, capture decisions, and track follow‑ups.
• Maintain the portfolio trackers (pipeline, stage, budget, decision logs) — keep entries accurate, complete, and up to date.

Reporting & Data Support

• Pull data from internal systems and populate monthly budget and portfolio reporting templates in PowerPoint and Excel.
• Build clear charts and summary slides to visualize portfolio progress; incorporate feedback from your manager to improve drafts.
• Prepare clear, concise notes and summaries for the immediate team and direct stakeholders.

Enablement Support for Project Teams

• Support innovation project teams by sharing templates, guidelines, and useful resources; answer basic questions and escalate more complex ones.
• Help compile lightweight business cases and customer test plans using existing frameworks and templates.
• Capture learnings from project reviews and add them to the internal knowledge base.

Governance & Documentation

• Keep CIF policies, templates, and guidance documents organized and current under your manager’s direction.
• Support vendor onboarding paperwork and basic compliance checks in partnership with Finance, Legal, and Procurement colleagues.
• Identify when to ask for help, when to research independently, and when to escalate.

Community & Culture of Innovation

• Help organize demo days, showcases, and learning sessions — logistics, invites, agendas, and follow‑ups.
• Draft short write‑ups of project wins and learnings for internal communications, working from supervisor guidance.
• Participate actively in team discussions; share useful learnings and resources with colleagues.

EXPERIENCE

• University degree in Business Administration, Management, Economics, Engineering, Sciences, or a relevant field (recent graduates welcome).
• 0–1 year of professional experience — internships, university projects, or first roles in innovation, strategy, consulting, product, or operations are all relevant.
• Solid working proficiency in PowerPoint and Excel; comfortable building clean slides and basic charts.
• Strong written and verbal English; able to write clear summaries and present comfortably to immediate team members and direct stakeholders.
• Well‑organized, detail‑oriented, and reliable; able to manage multiple small tasks to deadline with guidance.
• Open to feedback, eager to learn, and comfortable asking clarifying questions.

KNOWLEDGE & SKILLS

Required:

• Structured Thinking: Approaches assigned tasks methodically and is learning to apply simple MECE frameworks.
• Ownership & Time Management: Takes responsibility for assigned tasks, manages time to meet deadlines, and seeks guidance when planning or prioritizing.
• Clear Communication: Prepares clear, concise notes, summaries, and slides for immediate stakeholders; listens actively and acts on feedback.
• Attention to Detail: Produces accurate, timely, quality‑controlled outputs; double‑checks work before sharing.
• Curiosity & Learning Mindset: Builds foundational knowledge in innovation, strategy, and project management; reflects on feedback to keep improving.
• Collaboration: Works cooperatively with team members, participates actively in discussions, and adapts to evolving workstream needs.

Nice to have:

• Exposure to innovation, venture, or accelerator environments through internships, student clubs, or coursework.
• Familiarity with project tools such as Power BI, Smartsheet, Jira, or Confluence.
• Interest in the aviation, travel, or technology sectors.
• Experience producing data visualizations or summary reports for an audience.

WHAT YOU WILL GAIN

• Hands-On Aviation Experience: Dive into global aviation operations, applying your skills and gaining real-world experience.
• Career Growth: Develop both technical and communication skills, advancing your professional journey.
• Guidance and Support: Receive support from a Buddy and a Mentor throughout your Graduate experience.
• Continuous Learning: Access training programs to enhance your technical and soft skills.
• Community Connection: Join a vibrant community of Graduates locally and globally, sharing experiences and building lasting connections.

WHAT WE OFFER

We value diversity, operating in 200 countries and spanning 60 languages and cultures. Our inclusive offices are comfortable and fun, with the flexibility to work from home. Join our team and step closer to your best life.

Joining us is more than a career; it’s joining the lively SkyStar community. Connect with peers who share your passion and grow through personalized initiatives. Discover your potential with us!

🏡 Flex Week: Work from home up to 2 days/week (depending on your team’s needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex Location: Take up to 30 days a year to work from any location in the world.

🌿Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs.

🚀Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

🙌🏽 Competitive Benefits: Competitive benefits that make sense with both your local spanet and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.