Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

The Cold Food Operations Supervisor plays a key role in leading daily production and team performance within a high-volume, time-sensitive environment. This position ensures that cold food preparation, packaging, and delivery meet quality, safety, and customer standards while maintaining compliance with all regulatory and company procedures. The supervisor is responsible for coordinating staff, monitoring workflow, resolving operational issues, and supporting cross-functional collaboration with logistics, culinary, and inventory teams. Strong leadership, attention to detail, and a hands-on approach are essential to success in this role.

Supervisors must be able to rotate between shifts and support coverage as needed, including weekends and holidays. Reliability, adaptability, and a commitment to maintaining service excellence during peak periods are essential. 

Compensation & Benefits

• Competitive Pay
• Medical, Dental, Vision – starts Day 1
• 401(k) with Company Match
• Paid Time Off, Sick Leave & Holidays
• Tuition Reimbursement – support for professional development
• Free Parking & Daily Meals

Supervisor Responsibility

• Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely
• Conduct daily work group meetings
• Schedule and control staff to meet labour productivity and overtime targets
• Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
• Document and follow up on all department processes in order to implement improvements
• Ensure on-time and accurate production and/or catering of all flights
• Monitor and ensure compliance with all safety regulations
• Other duties as deemed necessary

Leadership

• Guide, motivate and develop staff within the Human Resources policies
• Make the companys values and management principles live in the department(s)
• Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

• Associates/Bachelor’s degree or equivalent experience
• In addition, one to three years of supervisory experience in a high volume, manufacturing, food production and restaurant or catering environment or equivalent experience
• Must have strong and effective leadership and communication skills and the ability to successfully manage a staff of 20+ hourly employees
• Ability to work in a refrigerated environment
• Candidate must be comfortable with all levels of employees and have the ability to drive positive program change.
• Ability to give negative and positive feedback to employees on a daily basis
• Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations
• Excellent verbal, written and organizational skills required along with the ability to multi-task
• Good knowledge of Microsoft Office and Windows-based computer applications