The Manager Operations, Weekend Shift covers operational and customer responsibilities through Friday, Saturday and Sunday. This position is the primary focal point for the site during this period and drives safe and regulatory compliant delivery of aircraft maintenance, alongside customer facing responsibility through updates, commercial liaison (billing/invoicing) and escalation.

Responsible for assigned aircraft maintenance employees and the daily and overall operations of the aircraft maintenance department, such as technical performance, safety, schedules, personnel, quality, and the performance of all aircraft maintenance activities for multiple line maintenance site(s).

• Develop annual Aircraft maintenance department budget including workforce requirements and approve payment of vendors’ or suppliers’ invoices
•  Achieve monthly financial objectives for Aircraft maintenance department i.e., labor margin, capital expenditures, and budgeted operating expenses
• Ensure all maintenance performed on aircraft, engines, avionics, and aircraft components meet FAA regulations, as well as customer quality expectations
• Maintain compliance with all OSHA Health & Safety guidelines, as well as all Federal, State, and local environmental laws
• Interface with customer representatives, coordinate customer communication activities and resolve any questions or disputes on customer invoiced for performed maintenance
• Determine staff training needs to maintain work force qualifications and productivity
• Ensure proper tooling and equipment is available to support operational requirements
• Actively support and integrate continuous improvement activities into program procedures and processes
• Collect and analyze service and maintenance data to identify trends and ensure margin performance is achieved
• Assist in the development of strategic plans to support new programs and capabilities based on analysis of spanet trends.
• Provide daily updates for internal/external stakeholders on progress, constraints and issues

• Have 5 years experience working in an aircraft maintenance facility environment with at least 1 year supervisory experience. (
• 5 years minimum of Managerial experience is preferred
• Possess a Bachelors degree in related area or equivalent years of experience
• Leadership experience in a high volume, fast paced MRO setting
• Business Aviation Experience through MRO or aircraft management activities
• Excellent communication skills, with an ability to effectively manage internal and external stakeholders
• Experience working directly with customers, customer representatives and Directors of Maintenance
• Have working knowledge of process improvement methodology and application
• Have accounting and budgeting principals acumen necessary to read and interpret profit/loss statements, financial reports, and meet financial objectives for assigned area and programs
• Be familiar with Environmental, Health & Safety rules and regulations
• Demonstrate excellent interpersonal and customer service skills
• Possess strong planning and organizational skills with the ability to forecast labor and skill requirements
• Have excellent presentation skills necessary to effectively communicate with customers and all levels of management
• Demonstrate effective leadership and coaching skills with the ability to develop people
• Have research and analytical skills necessary to collect, analyze, and interpret survey data, customer behaviors, and general trends within the applicable aircraft spanet
• Possess proficient writing and computer skills