Air Charter Service is a global leader in private aviation and air charter services, delivering exceptional experiences for high-net-worth and ultra-high-net-worth clients worldwide. As our Spain operation continues to grow, we are looking for a highly professional and service-driven Flight Representative to join our Madrid team.
This is an exciting opportunity for someone with a background in aviation, VIP services, luxury hospitality, or private travel who thrives in fast-paced, high-pressure environments and is passionate about delivering world-class client experiences.
The Flight Representative will be responsible for the end-to-end delivery of all flight representation services in Madrid, ensuring seamless coordination and premium service standards for passengers, crew, and operational partners.
This is a hands-on operational role requiring flexibility, excellent communication skills, and the ability to manage multiple priorities while maintaining the highest standards of professionalism and discretion.
Key Responsibilities
• Manage and oversee assigned flight movements in Madrid
• Act as the primary point of contact for passengers, crew, FBOs, and handling agents
• Deliver exceptional service to HNW and UHNW clientele
• Coordinate passenger arrivals, departures, baggage handling, and aircraft turnaround
• Resolve operational issues quickly and efficiently in real time
• Build and maintain strong relationships with airport stakeholders, FBOs, and operational partners
• Maintain close communication with the ACS operations team on all Madrid flight activity
• Provide real-time updates on delays, schedule changes, or operational issues
• Submit post-flight operational feedback and reporting
• Maintain accurate tracking of all Madrid flight representation activity
• Manage personal schedule in line with operational requirements
• Remain flexible and available across varying hours, including weekends and holidays
• Maintain exceptional personal presentation and professionalism
• Operate with complete discretion and confidentiality
• Support the development of the Madrid and wider Spain flight representation network
WHAT IS IN IT FOR YOU
Career Progression
This role offers a clear progression path into a future Spain Flight Representative Manager position overseeing operations across Madrid, Barcelona, Malaga, Palma, and Ibiza.
- 23 working days of vacation per year
- 45,000 EUR salary per year
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Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
