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At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression.  We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat.  Our team solves tough, meaningful problems that create a safer, more secure world.

We are looking for a Senior. Infrastructure Engineer / JIRA Administrator for our environments; a mix of servers, workstations, storage, networks, and custom hardware, for a large Project producing a critical, strategic national asset. The skills for this need will include project management, workflow configuration, and troubleshooting issues within the JIRA platform.

This role requires a deep understanding of JIRAs functionality, including project setup, workflow configuration, user permissions, and report generation. The ideal candidate will be a highly motivated and experienced JIRA Administrator with a proven track record of successfully administering and supporting JIRA instances within a complex software development environment.

What You Will Do

• You will leverage company and industry best practices to configure and maintain the JIRA instance, including project creation, workflow customization, and user permissions.
• You will manage JIRA system access across groups to ensure security compliance and maintain best practices
• You will support the project by applying Agile and Kanban methodologies within JIRA and support the teams project management processes.
• You will customize JIRA workflows, configure notifications, and implement automation products to optimize processes.
• You will generate reports and dashboards to track project progress, analyze key performance indicators (KPIs), and identify areas for improvement.

Qualifications You Must Have

• Typically requires BS/BA Degree in Science, Technology Engineering Math (STEM) in Information Technology, Computer Science, Computer Engineering, or Physics and 3-5 years of related work experience
• Thorough background in on premise infrastructure design data center systems
• Experience troubleshooting complex systems involving multiple servers, COTS products, VMs, VDIs, and/or network issues
• Experience with RHEL 6.0+ infrastructure development, implementation, and optimization for an enterprise Design
• Current Top Secret / SCI security clearance is required day 1. As only U.S. citizens are eligible for a security clearance

Qualifications We Prefer

• Experience in RHEL Platforms and software product implementation
• Understanding of DevOps/DevSecOps developments
• Hands on experience scripting skills (i.e. PowerShell, Python, Ruby, bash, etc.)
• Experience with the Agile development lifecycle
• Experience with the Atlassian tool suite
• Experience with SAFe agile processes
• Knowledge of Enterprise Application development and deployment processes
• Security+ certification

• Experience in supporting the Atlassian toolset from a stability and performance perspective.
• JIRA Administrator certifications (e.g., Atlassian Certified JIRA Administrator) is highly desired for this role

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

Learn More & Apply Now!

Please consider the following role type definition as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA

CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

Location:  Richardson, TX: North Texas:https://careers.rtx.com/global/en/raytheon-north-texas-location

• We Are RTX

The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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