• High School Diploma or General Education Development (GED) Diploma
• One (1) year of experience scheduling, creating procedures and analyzing related data
• Proficient with the Microsoft Office Suite, focusing on Outlook, Excel and PowerPoint skills
• Fluent in SharePoint operations, including the ability to navigate within SharePoint sites
• Strong analytical and auditing skills
• Ability to research, prepare and provide information, statistics and data to be used in meaningful visual reports
• Ability to rapidly resolve issues and recognize when escalation is necessary
• Strong organizational and task management skills, including ability to prioritize and multitask
• Outstanding interpersonal skills
• Ability to communicate, facilitate and teach effectively, both verbally and written at multi-levels within the organization
• Ability to work in a high-pressure team environment with minimal supervision
• Ability to maintain strict confidentiality
• Willing to assist in collections outside of normal business hours as needed
• Available for overnight travel (30%)
• In possession of valid travel documents with the ability to travel in and out of the United States
• Must pass a ten (10) year background check and pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

• Bachelor's degree in business, Human Resources, Economics, Operations, Management, or related fields
• Two (2) years of regulated workplace policy compliance experience
• Two (2) years previous drug and/or alcohol specimen collection experience and/or medical
• Two (2) years of experience in a relevant field experience

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

     Equipment:

• Computer and other office equipment
• Audio Visual equipment
• Alcohol and Drug testing equipment

    Work Environment:

• Traditional office environment

    Physical Effort: 

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

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